TERMS & CONDITIONS
The conditions which apply to your purchase of services from us
VOLUNTARY CODE FOR THE RETURN OF SERVICES BY YOU TO US
This code only applies as between you and us if you are a consumer This code is intended to promote good relations between you and us. The code is entirely voluntary and does not affect your statutory rights.
In individual circumstances Voluntary law provisions may be more or less favorable to you than your statutory rights. You are free to withdraw from running the code at any time and to follow your legal rights. If you have any doubts about your legal rights, You may want to consult a lawyer or local citizen counseling office
Tiffanyflowers are not obligated to return the insurance premium in any circumstances. Improved warranty for less than one month, Consequently, it is not subject to any legal right to cancel and therefore cannot be recovered. This available policy schedule confirms
Agreement to purchase our services
The market in services so that the individual service specifications, description and price can be changed
Your invitation to request services from us is not an offer by us to sell our services to you with specifications and description at the indicated price.
Your request is an offer to us to purchase services, specifications and description at the price indicated.
Wherever possible, We will accept your request to purchase specification and description services at the price indicated in the email, in which case there will be an agreement between you and us.
Where it is not possible to accept your request to purchase specification and description services at the indicated price, We will advise you by e-mail and offer you to sell the specification and description services at the price mentioned in the e-mail. -mail It will determine how long the offer or price remains valid
You can accept our offer by e-mail during the mentioned period, in which case there will be an agreement concluded between us
A) Payment and price
We will not be obligated to provide services until you pay for it. Payment is required upon conclusion of the agreement between us. The timing of the payment should be essential. The price owed by you is the price indicated as including VAT.
We will try to provide services to you within the estimated time of delivery.
If we cannot do this, We reserve the right to deliver it within 30 days of the day following the day of our agreement.
If we cannot provide services to you within 30 days from the day following the agreement day
We will notify you by e-mail.
. We will give you another offer via email to sell the specification and description services at the price mentioned in the email and we will mention how long the offer or price remains valid;
. Unless you agree to the offer, we will reimburse for any amount that you or on your behalf have paid under or in connection with the agreement within a 30-day period beginning on the day following the day on which the delivery time ended
C) Your right to cancel
The cancellation rights shown below apply to any agreement between you and us unless the agreement relates to computer software if it is not revoked.
You have the right to cancel the agreement at any time before the end of a 14 calendar day period that begins on the day the services are provided.
You can cancel by notifying us in any of the following ways:
. With a written notice you leave it to our address (mentioned above);
. With a written notice you mail it to our address (mentioned above);
. By fax to our business fax number (mentioned above);
. By email to our email address (mentioned above);
The notice works to cancel the agreement between us
Your right to cancel in addition to your other legal rights.
The after-sales service and guarantees and the voluntary code for returning services to us mentioned below do not affect your statutory rights
F) Warranties and after-sales service
We guarantee that the services comply with the mentioned description and specifications.
We guarantee that the services are of satisfactory quality when provided.
We operate with a voluntary code below to return services that failed to meet your expectations.
Subject to your compliance with the voluntary recovery code, We guarantee that the services will remain in satisfactory quality in normal use for 3 months after delivery, You will either reimburse the cost of the services, add the cost of the services, or replace the services according to the schedule for restoring the services stipulated in the voluntary law.
The terms for any manufacturer's warranty and after-sales service will be included in the documentation accompanying the services.
We are ready to advise you according to the conditions below
G) The advice we give you
We are always ready to provide advice on services including advice on installation, compatibility, configuration and product upgrades.
One last thing, also add a section called:
REFUND, CANCELLATION AND RETURN POLICY (sample text, edit if needed)
Customer service is our first priority and we believe in serving our customers with great after-sales services. Order cancellation is possible before the order is shipped from our end.
In case of order cancellation, your refund will proceed within _-_ business days from submission of your cancellation. We will update you via email once your refund has been initiated.The total time for the refund to be reflected in your account depends on your refund method and issuing bank. We will refund the full amount of the product canceled but the customer bank may charge a transaction fee as per their policy.If the company does not get a response from the customer within a week, order gets cancelled automatically.If we refund by credit card, we will only refund the amount we received, and bank charges will be borne by customer.Refunds will only be provided through bank, in the case of cash payment the customer will have to provide their bank details in order to receive the refund.
Return or exchange of the product
If products are damaged in transit then the exchange proceeds within _-__ business days from submission of the complaint but no order cancellation or return is accepted after the order is delivered. In the situation of damaged goods, customers can ask for an exchange via email or the contact number provided on the website. The customer has to provide an image or video of the damaged products while filing a complaint about damaged goods.